The Skilled Facilitator Approach
Leadership, Collaboration & Communication

Join our individual enrolment sessions and gain the opportunity to learn and grow alongside participants from diverse organizations, countries, and backgrounds. Open to everyone!
Rate
From CA$1,184 to CA$1,434 + taxes
✅No hidden fees!
You can save a significant amount with your coupon. Claim it here before you register!
Format
Option 1: 2 sessions/week (weekdays, 2 weeks)
Option 2: 2 sessions (1 weekend)
Before You Scroll
Are your meetings “busy”… but not effective?
Do you leave meetings wondering what actually got decided?
Do a few voices dominate while others disengage?
Do discussions loop, drift, or stall in the messy middle?
Do you struggle to get real buy-in - beyond polite nods?
Do you feel responsible for results, yet powerless to create alignment?
If any of this resonates: you’re not “bad at meetings.” You’re missing a facilitation methodology. This course gives you a clear structure to help groups do their best thinking, navigate tension, and create agreements people actually support - without relying on control, or endless discussion.
TL;DR (Too Long; Didn't Read)
Facilitation Skills for Professionals is a highly practical, live online course designed to help you transform overwhelming meetings into focused, inclusive, results-driven sessions. Over two weeks, you’ll learn proven frameworks like the 5 Ps of Preparation, IEEI openings, facilitative listening, Groan Zone navigation, and consensus-building tools. Through exercises, real scenarios, and peer practice, you’ll leave with repeatable facilitation skills you can apply immediately - whether you’re leading a team meeting, a workshop, a strategic decision, or a high-stakes conversation.
Course Overview
Most professionals don’t need more meetings - they need better group outcomes.
In this course, you’ll learn the Skilled Facilitator Approach: not “running meetings,” but supporting everyone to do their best thinking. You’ll build a practical toolbox to prepare effectively, start strong, guide participation, navigate conflict, and close with clear decisions and ownership.
💡 Less noise. More clarity. Sustainable agreements.
Why This Course?
🚀 Achieve Stronger Commitment – Create real ownership, not passive agreement.
🧭 Master the “Groan Zone” – Guide groups through the messy middle where progress usually stalls.
🧰 Proven SMART Methodology – Structured Meeting and Relating Techniques used by 15,000+ professionals.
🤝 Versatile Skills for Life – Apply facilitation in workshops, coaching, retreats, and tough 1:1 conversations.
This isn’t “meeting management.” It’s leadership through process - and it changes everything.
What You'll Learn in this Course
✔️ How to prepare using the 5 Ps (Purpose, Product, Participants, Probable Issues, Process)
✔️ How to open with IEEI (Inform, Excite, Empower, Involve) to create immediate buy-in
✔️ Advanced facilitative listening and questioning to draw people out
✔️ How to manage dysfunctional behaviors and conflict without losing momentum
✔️ How to use Liberating Structures and visual tools to keep energy high
Course Details
Explore
ALL
EXPAND/COLLAPSE
Learning Objectives

🎯 Design a “workshop skeleton” that makes every minute count
🎯 Demonstrate neutrality while staying firm on process and outcomes
🎯 Lead a divergent → convergent cycle (creative options → clear decisions)
🎯 Apply PeDeQs to give directions that are accurate, clear, and concise
🎯 Guide groups to agreements people understand, accept, and act on
Course Structure (Modules/Lessons)
🟢 Week 1 – Foundations & The Strong Start
Session 1: The Facilitator’s Soul & Preparation
Your role as a “substantively neutral” guide
The 5 Ps of Preparation to prevent meeting failure before it starts
Exercise: Identify your facilitation style, values, and default habits
Session 2: Engaging the Room & Questioning
Type B starting questions that spark a “bonfire of responses”
The IEEI opening to gain immediate alignment and participation
Facilitative listening: mirroring, paraphrasing, tracking
🟢 Week 2 – Deep Work & Sustainable Results
Session 3: The Groan Zone & Consensus Building
Navigating the Groan Zone with shared frameworks of understanding
Delineating alternatives + Five-Finger Consensus decision-making
Practice: Leading 1-2-4-All for rapid ideation and alignment
Session 4: Troubleshooting, Virtual Mastery & Closing
Managing disruptive behaviors and “undiscussables”
Facilitating virtual meetings that keep people engaged on-screen
Closing for action: robust plans (Who / What / When)
💬 Each session includes live practice, facilitation labs, real workplace scenarios, and peer feedback.
Measurable Learning Outcomes
✅ Identify and correct the “7 deadly sins” of facilitation in your own meetings
✅ Reduce meeting time through structured agenda-setting
✅ Lead decisions where 85%+ of participants feel their interests are met
✅ Produce a Detailed Facilitation Guide (O-P-Q-R-S-T) for your next high-stakes initiative
✅ Demonstrate openings, questions, and closures that improve clarity and commitment
Topics Covered
🔹 The Group Effectiveness Model
🔹 Content vs. Process leadership
🔹 Format Fatigue (and how to prevent it)
🔹 Psychological safety + room/virtual setup that increases participation
🔹 Consensus Workshop methods + decision tools
Target Audience
💼 Project Managers – Drive alignment and decisions without meeting overload
🧑💼 Managers & Team Leads – Turn staff meetings into productive working sessions
🧭 Change Leaders – Build buy-in for complex initiatives through group ownership
🧠 Consultants & Coaches – Guide clients through hard choices with structured dialogue
🎤 Trainers & Facilitators-in-Training – Facilitate from the back of the room with confidence
🌐 Cross-Functional Professionals – Navigate competing priorities and reach sustainable agreements
This Course is For You If…
✅ You’re tired of meetings with “no clear goal or output.”
✅ You want buy-in without manipulation, coercion, or relying on charisma.
✅ You need groups to move from ideas → decisions → action.
✅ You believe the best solutions come from collective intelligence - not one loud voice.
Who Should NOT Take This Course
This course is not for professionals who prefer command-and-control leadership or who want to lecture for most of the session. It’s also not ideal for anyone seeking theory only, without hands-on practice and real skill-building.
Additional Resources
🎁 The Facilitation Toolbag: facilitation secrets, checklists, and templates
🧩 Premium Resource Library
🌐 Private community for feedback and networking

A Facilitator Who Turns Meetings Into Breakthroughs - When the Room Really Matters

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Some people “run meetings.” Leroy transforms rooms - from small executive boards to 800+ person amphitheatres - into spaces where clarity emerges, trust grows, and groups leave with decisions they actually own.
Global Leadership Experience - Facilitation Where It Actually Matters
Leroy’s credibility isn’t theoretical - it was built in high-stakes environments where alignment, precision, and people dynamics weren’t optional.
He’s led and coached leaders, teams, and organizations since 2006, working across 3 continents and 14+ countries in Asia, Europe, and North America, including:
Global Fortune 500 organizations and complex multi-stakeholder programs
Financial services and large-scale transformations
Government and Crown Corporations in Canada
In Asia, Leroy rose from Analyst to Vice President by age 30 in Singapore - later serving as Vice President at a Swiss Private Bank, leading multi-million-dollar initiatives and advising CEOs/COOs across Asia Pacific. He also led sensitive transformation work in areas like anti-money laundering and counter-terrorism financing, where clarity, neutrality, and strong process leadership are essential.
Just as importantly: Leroy is deeply cross-cultural. He has collaborated with teams across American, Canadian, French, German, Spanish, Chinese, Thai, Filipino, Indonesian, Malaysian, Vietnamese, Hong Kong, Indian, and Japanese cultures - an advantage that shows up directly in facilitation, where nuance and inclusion matter.

Elite Education, Certifications & Facilitation Mastery
Leroy blends real-world leadership with rigorous, world-class training - so what you learn is both credible and usable.
✅ Certified Facilitator™ (CAF)
✅ Professional Certified Coach (PCC)
✅ Prosci® Certified Change Practitioner (ADKAR)
✅ PMI Agile Certified Practitioner (PMI-ACP®)
✅ Agile & Scrum mastery: CSP-SM, CSM, A-CSM, CSP-PO, A-CSPO, CSPO
✅ Lean Practitioner
✅ Certified Psychological Health & Safety Advisor (CMHA)
✅ Workplace Mental Health Leadership (Queen’s University)
✅ Neuro-Linguistic Programming Business Practitioner
And his executive education includes multiple programs at Harvard:
Harvard Business School – Driving Organizational Agility
Harvard University – Leadership Excellence in Strategy & Innovation (including negotiation, behavioral economics, emotional intelligence)
Harvard Law School (Program on Negotiation) – Negotiation & Mediation (two-semester specialization)
He also holds two Master’s degrees (Commerce with jury distinction; International Business) and is an Associate Member of the Harvard Extension Alumni Association (HEAA). He previously held Fellowship status at the Institute of Coaching at McLean Hospital (Harvard Medical School affiliate) - reflecting deep grounding in coaching and human development.

Teaching Style - Human, Grounded, and Deeply Practical
What makes Leroy different isn’t just what he knows - it’s how he helps people apply it when it matters.
He’s known for his authenticity, humor, contagious energy, kindness, and empathy. He believes everyone has talent - and that the real unlock is combining cognitive intelligence with what he calls “heart intelligence.” His personal mission is simple and powerful: to care for those who care - leaders, professionals, and teams carrying responsibility under pressure.
Leroy’s approach is especially powerful for facilitation because he teaches you to:
stay neutral on content while being strong on process
draw out quieter voices without putting people on the spot
handle dominance, conflict, and “undiscussables” without losing the room
create outcomes that people truly understand, accept, and act on
And because he immigrated to Canada with his family - no job, no network, no safety net - and rebuilt from scratch to co-found a thriving professional development company serving clients across 35+ countries in the Americas and 40+ in Europe, he teaches with a rare mix of humility, drive, and real-life perspective.
🎯 Why Leroy Is the Right Guide for Facilitation Skills for Professionals
This course is built for a modern reality: overloaded calendars, complex stakeholders, hybrid teams, and meetings that drain energy without producing decisions.
Leroy is the right instructor because his entire career sits at the intersection of:
facilitation and group dynamics (from boards to large audiences)
coaching and behavioral insight (PCC, NLP, emotional intelligence)
negotiation and conflict navigation (Harvard Law PON)
change leadership and execution (Prosci, Agile, Lean, PMI-ACP)
psychological safety and wellbeing (Queen’s, CMHA)
In other words: he doesn’t just teach “how to run a workshop.” He teaches you how to lead people through the Groan Zone, build true commitment, and turn meetings into breakthroughs.
🚀 Your Invitation
If you’re ready to stop managing meetings and start facilitating results - If you want a trusted guide who combines global leadership experience with world-class training and a deeply human teaching style - Join Facilitation Skills for Professionals.
Leroy will help you build a facilitation toolkit you can rely on - so your next session doesn’t just fill time… it creates clarity, ownership, and forward motion.
Your Course Package

Your All-In-One Success Package
From personalized onboarding to interactive learning, community support, and certification, you’ll gain more than knowledge - you’ll gain lasting impact.
Here’s what’s included in your package:

Your Welcome Gift: Personalized Prep Tools for Your Real Meetings

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✅ Pre-Course Facilitation Snapshot
Complete a short reflection to identify your current meeting patterns, strengths, and “stuck points” (like drift, dominance, or indecision). This ensures your practice throughout the course is anchored in your real work challenges.
✅ Workshop Skeleton & Agenda Builder Pack
Receive practical templates to design your session flow, timing, and outcomes - so you never “wing it” again. You’ll use these tools in class and reuse them for future meetings, workshops, and decision sessions.

The Connection Bonus: Learn, Practice, and Improve Together
✅ Live Facilitation Labs & Peer Practice
You’ll practice openings, questions, interventions, and closings in small groups - then refine with feedback. This builds confidence fast, because you’re rehearsing what you’ll actually do at work.
✅ Visual Thinking Tools (Maps, and Decision Aids)
Use shared visuals to clarify purpose, track ideas, and converge on decisions without confusion. These tools help groups stay aligned - and help you stay in control of the process without controlling people.
✅ Private Facilitator Community Access
Join our private learning community to:
Get peer feedback on agendas and facilitation plans
Share wins and troubleshoot tough meeting moments
Learn from others leading similar projects
Build long-term connections with facilitation-minded professionals

Your Grand Reward: Recognition, Confidence, and Better Outcomes
✅ Certificate of Facilitation Mastery
Receive a professional certificate recognizing your skill development and hands-on participation. It signals you can lead group sessions that produce clarity, commitment, and actionable outcomes.
✅ Immediately Applicable Facilitation Playbook
Walk away with a complete set of tools - 5 Ps prep, IEEI openings, Groan Zone navigation, consensus methods, and closing plans - ready to use in your very next meeting, workshop, or strategic session.
Our Offer Vs Alternatives
What Truly Matters | Our Premium Human Development Training | Traditional Corporate Training | Low-Cost Online Courses |
|---|---|---|---|
Overall learning experience | ⭐⭐⭐⭐⭐ | ⭐⭐⭐ | ⭐ |
Instructor experience | ⭐⭐⭐⭐⭐ | ⭐⭐ | ⭐ |
Live practice & interaction | ⭐⭐⭐⭐⭐ | ⭐⭐⭐ | ❌ |
Coaching & mentoring included | ✅ | ❌ | ❌ |
Support before, during & after | ✅ | ❌ | ❌ |
Rewards Program | ✅ | ❌ | ❌ |
Long-term value for the price | ⭐⭐⭐⭐⭐ | ⭐⭐⭐ | ⭐⭐ |

What This Comparison Makes Clear
You’re not buying a course. You’re entering a supported learning journey.
Experience + personalization + follow-through is what creates real change.
Lower price often means learning alone. Higher value means learning supported.
The real cost is training that doesn’t change anything.
Our approach is built for professionals who want more than information...
they want clarity, confidence, and results that last!
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note: All times are listed in Eastern Time (New York-Toronto)

