Active Listening & Clear Communication
Active Listening
Join our individual enrolment sessions and gain the opportunity to learn and grow alongside participants from diverse organizations, countries, and backgrounds. Open to everyone!
Rate
From CA$1,184 to CA$1,434 + taxes
✅No hidden fees!
You can save a significant amount with your coupon. Claim it here before you register!
Format
Option 1: 2 sessions/week (weekdays, 2 weeks)
Option 2: 2 sessions (1 weekend)
Before You Scroll
Do your conversations sound fine - but somehow still miss the mark?
Do meetings leave you with the quiet sense that everyone was in a different conversation?
Do you notice your mind racing ahead while someone else is still speaking?
Does information get exchanged, yet real understanding rarely follows?
When a conversation shifts from routine to sensitive, does your body tense before you even respond?
Do important issues stay unspoken until they resurface as frustration or withdrawal?
If any of this feels familiar: You’re not failing at communication.You’re experiencing what happens when conversations rely on instinct instead of structure.
This course offers a clear, research-backed path to move from reactive exchanges to real dialogue - so you can listen beneath the words, speak with clarity under pressure, and turn tense moments into progress.
Because outcomes don’t break down at the task level.They break down at the conversation level.
TL;DR (Too Long; Didn't Read)
Active Listening & Clear Communication is a powerful, highly practical course designed to transform the way professionals listen, speak, and navigate high-stakes conversations.
This program equips participants with the skills to hear what’s really being said, express ideas with clarity, and handle difficult conversations with confidence and respect. Through real-life scenarios, interactive exercises, and proven communication frameworks, participants learn to build trust, reduce conflict, and achieve breakthrough results - at work and in life.
This is not about talking more; it’s about creating shared meaning that moves people to action.
Course Overview
In our era of constant distraction, communication has become a dialogue of the deaf. Messages collide, misunderstandings multiply, and trust erodes. This course shifts communication from a battle of messages to a learning conversation, where understanding is the goal.
You’ll go beyond passive hearing into active listening - the physical, emotional, and intellectual resonance with another person’s perspective. By the end of the course, you’ll master the “great magic” of hearing what people are truly saying, allowing you to build trust, solve chronic problems, and communicate with clarity and impact.
💡 Listen deeply. Speak clearly. Connect powerfully.
Why This Course?
🚀 Massive Economic Impact – Poor communication costs organizations thousands of dollars (!) per employee annually, while strong communicators drive significantly higher returns.
🌍 Organizational Survival – The ability to handle crucial, high-stakes conversations is essential for leadership, change, and collaboration in a globalized world.
🤝 Stronger Relationships – Navigating tension productively builds trust, alignment, and long-term professional and personal bonds.
🧠 Personal Well-Being – Mastery of difficult conversations is linked to lower stress, stronger immune systems, and better overall health.
This course doesn’t just improve how you talk - it changes how you relate.
What You'll Learn in this Course
✔️ How to move people from resistance to genuine buy-in
✔️ How to make ideas stick using clarity, emotion, and storytelling
✔️ How to give honest feedback without triggering defensiveness
✔️ How to say more with less
✔️ How to transform conflict into connection using Nonviolent Communication
Course Details
Explore
ALL
EXPAND/COLLAPSE
Learning Objectives
🎯 Eliminate the Curse of Knowledge by translating ideas into clear, concrete language
🎯 Defuse emotional reactivity by listening for the emotion behind the words
🎯 Create psychological safety so others contribute openly and honestly
🎯 Lead high-stakes conversations with confidence, clarity, and respect
Course Structure (Modules/Lessons)
🟢 Week 1 – The Foundation of Connection
Session 1: Getting Your Head Right
• Understanding the Three-Part Brain & emotional hijacks
• Regulating yourself before regulating the conversation
• Identifying your communication style under stress (silence vs. violence)
Session 2: Listening from the Inside Out
• Recognizing blind spots and assumptions
• Practicing mirroring and “loud listening”
• Case study
🟢 Week 2 – Mastery in Motion
Session 3: The Power of Story & Clarity
• Making messages memorable using the SUCCESs framework
• Smart Brevity: cutting noise while increasing impact
• Crafting clear, compelling core messages
Session 4: Conflict Transformation
• Turning disagreement into dialogue with NVC
• Shifting from blame to shared purpose
• Running conversations that surface reality and build alignment
💬 Each session includes real-world scenarios, guided practice, peer discussions, and applied exercises.
Measurable Learning Outcomes
✅ Increase in productivity through clearer communication
✅ Reduction in employee turnover linked to improved conversations
✅ Conflict resolution time reduced
✅ Stronger trust, engagement, and alignment across teams
Topics Covered
🔹 The Persuasion Cycle & buy-in dynamics
🔹 Psychological Safety & Shared Meaning
🔹 Smart Brevity & the “One Big Thing”
🔹 Radical Candor: caring personally while challenging directly
🔹 The CRIB method for mutual purpose
🔹 Listening for needs, not positions
Target Audience
💼 Executives & Senior Leaders – Align teams and lead change
📈 Managers & Team Leads – Improve feedback, trust, and performance
🎯 Aspiring Leaders – Build influence through clarity and empathy
👨👩👧👦 Parents & Partners – Strengthen connection and understanding
🌍 Community & NGO Leaders – Navigate complex, high-emotion conversations
This Course is For You If…
✅ You feel like you’ve been "talking into a void" at work or home.
✅ You often find yourself rehearsing your next point while others are still speaking.
✅ Your team works in silos and struggles with cross-functional cooperation.
✅ You want to be the person who can "speak the unspeakable" with total respect.
✅ You find yourself repeating instructions multiple times with no result.
Who Should NOT Take This Course
This course is not for individuals unwilling to "work on me first, us second". If you believe you are the only one capable of intelligent thought or are unwilling to look in the mirror to find your role in a problem, these tools will not be effective.
Additional Resources
📘 Communication Toolkit – Worksheets, checklists, and conversation frameworks
💡 Practical Exercises – Apply tools immediately to real conversations
🌟 Ongoing learning materials to support long-term behavior change
Meet Your Instructor
Thierry Leroy
Global Leadership & Real-World Impact
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A powerful conversation can change a career, a relationship - and sometimes an entire organization.
Your instructor Leroy has spent more than two decades mastering exactly that: the art and science of conversations that create clarity, trust, and real results.
From Singapore to Canada, and across 14+ countries on three continents, your instructor’s journey is anything but theoretical. Rising from Analyst to Vice President by the age of 30, he led complex, multi-million-dollar initiatives for global Fortune 500 organizations - including Swiss Private Bank, where he partnered directly with CEOs and COOs across Asia-Pacific. His experience spans finance, technology, government, crown corporations, and large-scale transformation environments - places where clear communication and active listening are not “soft skills,” but survival skills.
As a former executive, coach, and transformation leader, he has lived the pressure of high-stakes conversations: navigating conflict, aligning diverse stakeholders, negotiating under uncertainty, and rebuilding trust when it matters most.
Elite Certifications & World-Class Training
His teaching is grounded in rigorous, evidence-based frameworks, enriched by elite global education:
✅ Executive Programs at Harvard Business School, Harvard University, and Harvard Law School
-Organizational Agility, Strategy & Innovation
-Advanced Negotiation & Mediation (Program on Negotiation)
-Behavioral Economics, Decision-Making & Emotional Intelligence
✅ Professional Certified Coach (PCC)
✅ Prosci® Change Practitioner (ADKAR)
✅ PMI Agile Certified Practitioner (PMI-ACP®)
✅ One of the Top-5 professionals in Canada holding combined Agile, Scrum, and Product Owner certifications
✅ Certified Psychological Health & Safety Advisor & Workplace Mental Health Leader (Queen’s University)
This rare combination of strategy, negotiation, coaching, mental health, and communication mastery allows him to teach conversations not just as techniques - but as systems that shape culture and performance.
Passion, Presence & Teaching Style
Known for his authenticity, humor, contagious energy, and deep empathy, he creates learning spaces where people feel safe to speak honestly - and brave enough to listen differently. His style is practical, human, and deeply respectful.
A former immigrant entrepreneur who rebuilt his life from scratch with only suitcases and hope, Leroy embodies the power of listening, adaptability, and shared meaning. His mission is simple yet profound: to care for those who care - leaders, professionals, and humans navigating complexity.
🎯 Why He’s the Perfect Guide for This Course
Active Listening & Clear Communication sit at the intersection of everything he has lived and taught: negotiation, leadership, psychological safety, change, and human connection. This course distills decades of boardroom conversations, difficult feedback moments, and transformational dialogue into tools you can use immediately - at work, at home, and within yourself.
You’re not learning theory.You’re learning how real conversations actually work.
🚀 Your Invitation
If you’re ready to stop talking past people - and start creating conversations that move things forward - Leroy will guide you every step of the way.
Enroll now and learn from someone who doesn’t just teach communication - he lives it.
Your Course Package
Your All-In-One Success Package
From personalized onboarding to interactive learning, community support, and certification, you’ll gain more than knowledge - you’ll gain lasting impact.
Here’s what’s included in your package:
Your Welcome Gift: Personalized Onboarding & Clarity Tools
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✅ Pre-Course Communication Diagnostic
Assess your listening habits, communication blind spots, and personal goals to tailor the learning experience.
✅ Smart Communication Workbook
A practical, downloadable guide with exercises, reflection prompts, and ready-to-use frameworks.
The Connection Bonus: Practice, Community & Real Conversations
✅ Live discussions, role-plays, and “real-play” conversations
✅ Interactive facilitation using digital whiteboards and collaboration tools
✅ Access to our private learning communities to:
Continue conversations
Share challenges and insights
Learn from peers and facilitators
Your Grand Reward: Certification & Conversational Mastery
✅ Certificate in Professional Conversational Competence
Recognizing mastery of active listening, clear communication, and high-stakes dialogue.
✅ Actionable Communication Frameworks
Tools you can immediately apply to emails, meetings, feedback, negotiations, and relationships.
Our Offer Vs Alternatives
What Truly Matters | Our Premium Human Development Training | Traditional Corporate Training | Low-Cost Online Courses |
|---|---|---|---|
Overall learning experience | ⭐⭐⭐⭐⭐ | ⭐⭐⭐ | ⭐ |
Instructor experience | ⭐⭐⭐⭐⭐ | ⭐⭐ | ⭐ |
Live practice & interaction | ⭐⭐⭐⭐⭐ | ⭐⭐⭐ | ❌ |
Coaching & mentoring included | ✅ | ❌ | ❌ |
Support before, during & after | ✅ | ❌ | ❌ |
Rewards Program | ✅ | ❌ | ❌ |
Long-term value for the price | ⭐⭐⭐⭐⭐ | ⭐⭐⭐ | ⭐⭐ |
What This Comparison Makes Clear
You’re not buying a course. You’re entering a supported learning journey.
Experience + personalization + follow-through is what creates real change.
Lower price often means learning alone. Higher value means learning supported.
The real cost is training that doesn’t change anything.
Our approach is built for professionals who want more than information...
they want clarity, confidence, and results that last!
Ready to Get Started ?
Choose your favorite date and time below
and take the first step toward growth!
Select your preferred session time and day:
note: All times are listed in Eastern Time (New York-Toronto)
🍴Lunch (12:00–15:00)
Creative Problem-Solving & Co-Creation (Weekdays)
January 2026
Creative Problem-Solving & Co-Creation (Weekdays) Tue. & Thu.
🗓️ Schedule:
Tue. 3 February 2026 & Thu. 5 February 2026
GET YOUR COUPON
1
Price:
$1,184.00
Limited Spots Available
We guarantee to run a course - even for a single participant | Free rescheduling - available up to 14 days prior
🍴Lunch (12:00–15:00)
Decision-Making Under Pressure (Weekdays)
January 2026
Decision-Making Under Pressure (Weekdays) Tue. & Thu.
🗓️ Schedule:
Thu. 29 January 2026 & Tue. 3 February 2026
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1
Price:
$1,184.00
Limited Spots Available
We guarantee to run a course - even for a single participant | Free rescheduling - available up to 14 days prior
☀️All-Day (9:00-15:00)
Managing Hybrid & Distributed Teams (Weekend)
January 2026
Managing Hybrid & Distributed Teams (Weekend) Sat. & Sun.
🗓️ Schedule:
Sat. 24 January 2026 & Sun. 25 January 2026
GET YOUR COUPON
1
Price:
$1,434.00
Limited Spots Available
We guarantee to run a course - even for a single participant | Free rescheduling - available up to 14 days prior
🍴Lunch (12:00–15:00)
Workplace Wellbeing & Burnout Prevention (Weekdays)
January 2026
Workplace Wellbeing & Burnout Prevention (Weekdays) Tue. & Thu.
🗓️ Schedule:
Thu. 29 January 2026 & Tue. 3 February 2026
GET YOUR COUPON
1
Price:
$1,184.00
Limited Spots Available
We guarantee to run a course - even for a single participant | Free rescheduling - available up to 14 days prior
🍴Lunch (12:00–15:00)
Conflict Resolution & Difficult Conversations (Weekdays)
January 2026
Conflict Resolution & Difficult Conversations (Weekdays) Tue. & Thu.
🗓️ Schedule:
Tue. 27 January 2026 & Thu. 29 January 2026
GET YOUR COUPON
1
Price:
$1,184.00
Limited Spots Available
We guarantee to run a course - even for a single participant | Free rescheduling - available up to 14 days prior
☀️Morning (9:00-12:00)
Giving Effective Feedback (Weekdays)
January 2026
Giving Effective Feedback (Weekdays) Mon. & Wed.
🗓️ Schedule:
Mon. 26 January 2026 & Wed. 28 January 2026
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1
Price:
$1,384.00
Limited Spots Available
We guarantee to run a course - even for a single participant | Free rescheduling - available up to 14 days prior
☀️Morning (9:00-12:00)
Executive Presence & Leadership Communication (Weekdays)
January 2026
Executive Presence & Leadership Communication (Weekdays) Mon. & Wed.
🗓️ Schedule:
Mon. 26 January 2026 & Wed. 28 January 2026
GET YOUR COUPON
1
Price:
$1,384.00
Limited Spots Available
We guarantee to run a course - even for a single participant | Free rescheduling - available up to 14 days prior
🌤️Afternoon (15:00-18:00)
Vision, Alignment & Goal Setting (Weekdays)
January 2026
Vision, Alignment & Goal Setting (Weekdays) Wed. & Fri.
🗓️ Schedule:
Wed. 28 January 2026 & Fri. 30 January 2026
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1
Price:
$1,334.00
Limited Spots Available
We guarantee to run a course - even for a single participant | Free rescheduling - available up to 14 days prior
🍴Lunch (12:00–15:00)
Performance Coaching for Managers (Weekdays)
January 2026
Performance Coaching for Managers (Weekdays) Tue. & Thu.
🗓️ Schedule:
Tue. 27 January 2026 & Thu. 29 January 2026
GET YOUR COUPON
1
Price:
$1,184.00
Limited Spots Available
We guarantee to run a course - even for a single participant | Free rescheduling - available up to 14 days prior
🌤️Afternoon (15:00-18:00)
Emotional Intelligence for Professionals (Weekdays)
January 2026
Emotional Intelligence for Professionals (Weekdays) Wed. & Fri.
🗓️ Schedule:
Wed. 28 January 2026 & Fri. 30 January 2026
GET YOUR COUPON
1
Price:
$1,334.00
Limited Spots Available
We guarantee to run a course - even for a single participant | Free rescheduling - available up to 14 days prior
